What IT functions can be outsourced to 1Solutions?

The IT functions most commonly outsourced to 1Solutions: Software application development (web, mobile, SaaS, APIs) — the largest category. Outsourced development teams are responsible for end-to-end feature delivery against a product roadmap. Cloud infrastructure management (AWS, Azure, GCP) — including Terraform IaC, Kubernetes management, CI/CD pipelines, monitoring setup, and cloud cost management. Quality assurance and software testing — manual testing, automation testing (Cypress, Playwright, Selenium, Appium), performance testing, and security testing. DevOps engineering — CI/CD pipeline implementation, container orchestration, GitOps, and site reliability engineering. Application maintenance and support — bug fixing, security patching, dependency updates, and performance monitoring for existing applications. AI/ML engineering — model development, LLM integration, RAG pipeline development, and AI product feature development. Data engineering — data pipeline development, dbt transformations, and data warehouse management.

What is the difference between IT outsourcing and staff augmentation?

IT outsourcing and staff augmentation both involve using an external provider for IT work, but the management model is fundamentally different. Staff augmentation: external developers are embedded in your team, working under your direct management using your tools, processes, and sprint cadence. You manage the individuals directly. Best when you have strong engineering management capacity. IT outsourcing (also called a dedicated team or managed delivery): the outsourcing provider takes responsibility for team management, sprint facilitation, delivery process, and outcomes. You interact with the team through a project manager or technical lead, not managing individual developers directly. Best when you want delivery accountability without engineering management overhead. In practice, 1Solutions operates across the spectrum — we can provide pure staff augmentation, pure managed delivery, or a hybrid where some functions (e.g. DevOps, QA) are managed by us while others (product development) are augmented directly into your team.

How do you ensure quality in IT outsourcing engagements?

Quality assurance in our IT outsourcing engagements operates at three levels. (1) Input quality — pre-vetted engineers with coding assessments and communication evaluations before they join any project. (2) Process quality — mandatory code reviews (all PRs require a senior developer review before merge), automated CI/CD with test gates (unit tests, linting, security scanning must pass before deployment), weekly architecture reviews, and sprint retrospectives. (3) Outcome quality — SLA agreements covering delivery commitments, defect rates, and response times; monthly quality reports including deployment frequency, defect rate, MTTR, and sprint velocity; and a dedicated client success manager as an escalation point for any quality concern. Our defect escape rate to production (post-release bugs reported by end users) is tracked and reviewed monthly, with root cause analysis for any spike.

What SLA commitments do you provide for IT outsourcing?

Typical SLA commitments in our IT outsourcing engagements: Sprint delivery commitments — 90%+ of committed sprint story points delivered in the agreed sprint cycle (2-week standard). Response time SLAs for application maintenance engagements — P1 (production down): 2-hour response, 8-hour resolution target; P2 (major feature broken): 4-hour response, 24-hour resolution; P3 (minor issue): 24-hour response, 5-business-day resolution. Communication SLA — daily standup by agreed time, email response within 4 business hours, urgent escalation via Slack/Teams with 1-hour response during overlap hours. Code review SLA — all PRs reviewed within 24 business hours. Security patch SLA — critical vulnerabilities (CVSS 9.0+) patched within 48 hours; high (CVSS 7.0–8.9) within 5 business days. Specific SLA terms are agreed in the engagement contract and can be customised based on your requirements.

How do you handle intellectual property and data security in IT outsourcing?

IP and data security in our IT outsourcing engagements: (1) IP ownership — all code, documentation, and deliverables created during the engagement are the exclusive property of the client. Our contracts include an explicit IP assignment clause. (2) NDA — mutual NDA signed before any project discussions. (3) Data security — developers access client systems through VPN; source code remains in client-controlled repositories (GitHub, GitLab, Bitbucket); no client data is stored on developer personal devices; we can accommodate specific security requirements such as dedicated VMs, client-managed laptops, or air-gapped environments for sensitive projects. (4) Background screening — all team members undergo background verification. (5) GDPR and data handling — we process personal data only as a data processor, under the instructions of the client as data controller, with a signed Data Processing Agreement (DPA) for engagements involving EU/UK personal data.

Can you take over an existing application or codebase?

Yes — taking over an existing application or codebase is one of the most common IT outsourcing scenarios. The process: (1) Code audit — a 1–2 week audit of the existing codebase: architecture assessment, technical debt quantification, test coverage review, security vulnerability scan, and documentation completeness. (2) Knowledge transfer — sessions with the previous team (if available) or documentation review to transfer domain knowledge. (3) Stabilisation sprint — a sprint focused on understanding the codebase, adding tests for critical paths, fixing critical bugs, and documenting the system before new feature development begins. (4) Ongoing development — feature development following the client roadmap, with continuous improvement of code quality and test coverage alongside new development. We have successfully taken over codebases in Node.js, Python, PHP/Laravel, Java, React/Next.js, Ruby on Rails, and .NET, including codebases with minimal documentation and low test coverage.

What is the typical process for starting an IT outsourcing engagement?

Starting an IT outsourcing engagement with 1Solutions: Week 1–2: Discovery — requirements gathering (team composition, technology stack, project scope, delivery cadence, SLA requirements), existing codebase review (if applicable), and proposal with team composition, timeline, and commercial terms. Week 2–4: Team formation — shortlisting and interviews for each role on the proposed team, NDA and contract signing, toolchain access setup (GitHub, Jira, Slack, VPN), and development environment setup. Week 4–6: Onboarding sprint — first sprint focused on environment familiarisation, codebase understanding, existing test coverage baseline, and first small deliverable. This sprint is deliberately scoped conservatively — the goal is establishing working processes, not maximum output. Month 2+: Full delivery — regular sprint cadence with weekly demos, monthly velocity reporting, and quarterly business reviews.

What are the cost advantages of IT outsourcing to India?

IT outsourcing to India reduces engineering costs for three structural reasons. (1) Labour arbitrage — senior software engineers in India earn $20,000–$40,000/year. Equivalent experience in San Francisco costs $160,000–$200,000. The difference, minus management overhead, passes through to the client. (2) No employer overhead — no employer payroll taxes, benefits, equity, office space, or equipment cost. The outsourcing fee is the total cost. (3) No recruitment cost or timeline — no 3–6 month hiring cycle, no recruiter fee (typically 15–25% of first year salary), and no gap in team capacity while recruiting. The combined effect is 60–70% reduction in engineering cost for outsourced roles vs local equivalent. For a 6-person outsourced development team (3 developers, 1 QA, 1 DevOps, 1 mobile), the annual saving vs a US-based equivalent team is typically $600,000–$900,000.

IT Outsourcing Services

IT Outsourcing Services — Software Development, Cloud, QA & DevOps

Outsource software development, cloud infrastructure management, QA and testing, DevOps, AI/ML engineering, data engineering, mobile development, and application maintenance to 1Solutions — a trusted India-based IT outsourcing company with 15+ years serving clients in the US, UK, Australia, and Canada. SLA-backed, NDA-protected, 60–70% below local hiring costs.

Software Development Outsourcing

Cloud & DevOps Outsourcing

QA & Testing Outsourcing

AI / ML / Data Engineering

SLA-Backed & NDA-Protected

Discuss Your Outsourcing Needs View Engagement Models →

500+

Projects Outsourced

15+

Years IT Outsourcing

98%

Client Retention

60-70%

Cost vs Local Teams

IT Outsourcing Clients in US, UK, Australia, Canada

IT Outsourcing Services

IT Functions We Outsource

Software development, cloud management, QA, DevOps, AI/ML, mobile, data engineering, e-commerce, application maintenance, and legacy system modernisation — all delivered by specialist offshore teams with defined SLAs.

Software Application Development Outsourcing

End-to-end outsourced software development — web applications (React/Next.js, Angular, Vue.js frontend; Node.js, Python, PHP, Java backend), mobile applications (React Native, Flutter, Swift, Kotlin), SaaS product development, REST and GraphQL API development, and database architecture. A dedicated outsourced development team responsible for full sprint delivery against your product roadmap, with weekly demos and transparent velocity tracking.

Cloud Infrastructure Management Outsourcing

Outsourced cloud management across AWS, Azure, and GCP — infrastructure-as-code with Terraform, Kubernetes cluster operations (EKS/AKS/GKE), CI/CD pipeline management (GitHub Actions, GitLab CI, ArgoCD), monitoring and alerting (Prometheus, Grafana, Datadog), security posture management (DevSecOps), cloud cost optimisation, and 24/7 infrastructure support with defined SLAs for incident response.

QA & Software Testing Outsourcing

Outsourced QA function — manual testing (functional, regression, UAT, exploratory, cross-browser, cross-device), test automation (Cypress and Playwright for E2E, Jest/Pytest for unit, k6/Locust for performance, Postman for API, Appium for mobile), test strategy development, QA process setup (definition of done, bug triage, release sign-off), and integration with your CI/CD pipeline for continuous quality gates.

DevOps & Platform Engineering Outsourcing

Outsourced DevOps engineering — CI/CD pipeline design and implementation, infrastructure-as-code migration from manual provisioning, Kubernetes cluster provisioning and operations, GitOps with ArgoCD or Flux, monitoring stack setup (three pillars: metrics, logs, traces), DevSecOps (SAST, SCA, container scanning in CI), and site reliability engineering practices (SLI/SLO, error budgets, incident runbooks, chaos engineering).

Application Maintenance & Support Outsourcing

Outsourced application maintenance for existing production systems — bug fixing and security patching, dependency version updates (avoiding abandoned packages and known CVEs), performance monitoring and optimisation, database maintenance (index analysis, query optimisation, vacuum/statistics), feature enhancements against a maintenance roadmap, infrastructure scaling as traffic grows, and documentation updates. SLA-backed response times for production incidents.

AI & Machine Learning Engineering Outsourcing

Outsourced AI engineering — LLM integration (OpenAI, Anthropic, Gemini, Mistral APIs), RAG pipeline development (LangChain, LlamaIndex, vector databases — Pinecone, Weaviate, pgvector), AI product feature development (chat assistants, document processing, semantic search, recommendation systems), classical ML model development and deployment, computer vision systems, and MLOps (training pipelines, model monitoring, A/B testing of models).

Technology Coverage

Technologies Our Outsourced Teams Cover

React, Next.js, Angular, Node.js, Python, PHP, Java, .NET, Flutter, Swift, Kotlin, AWS, Kubernetes, Terraform, dbt, LangChain, PyTorch, Shopify, Magento — the full modern IT stack.

Frontend

React / Next.js / RemixAngular 17+ / Vue.js 3TypeScriptTailwind / MUI / ShadcnStorybookPWA / Web Components

Backend

Node.js / NestJS / ExpressPython / Django / FastAPIPHP / Laravel / SymfonyJava / Spring Boot.NET / C# / ASP.NETGo / Ruby on Rails

Mobile

React Native / ExpoFlutter / DartSwift / SwiftUIKotlin / Jetpack ComposeCapacitor / IonicFirebase / Supabase

Cloud & DevOps

AWS / Azure / GCPKubernetes / Helm / ArgoCDTerraform / PulumiGitHub Actions / GitLab CIDocker / containerdPrometheus / Grafana / Datadog

Data & AI

dbt / Airflow / PrefectSnowflake / BigQuery / RedshiftLangChain / LlamaIndexPyTorch / scikit-learnPinecone / pgvectorKafka / Kinesis

QA & Testing

Cypress / PlaywrightSelenium / AppiumJest / Vitest / Pytestk6 / LocustPostman / REST-assuredSonarQube / Semgrep

Database

PostgreSQL / MySQLMongoDB / DynamoDBRedis / ValkeyElasticsearch / OpenSearchCockroachDB / PlanetScaleSupabase / Firebase

E-Commerce & CMS

Shopify / HydrogenMagento / Adobe CommerceWooCommerceDrupal / WordPressContentful / SanityMedusa / BigCommerce

Engagement Models

IT Outsourcing Engagement Models

Dedicated outsourced team, SLA-backed application maintenance, or fixed-price project — structured for your delivery model and risk appetite.

Our IT Outsourcing Process

From discovery to full delivery in 3–4 weeks — structured onboarding, SLA setup, toolchain access, codebase handover (if applicable), and continuous improvement cadence.

Discovery & Requirements

A structured 1–2 week discovery covering: what IT functions to outsource, the technology stack involved, current team and system state (for maintenance or takeover engagements), SLA requirements, communication preferences and timezone overlap needs, security and compliance requirements (GDPR, HIPAA, SOC 2, PCI-DSS), and desired delivery cadence. Output: a detailed engagement proposal with team composition, timeline, SLAs, and commercial terms.

Team Formation & Vetting

We shortlist and interview team members matched to your specific requirements — technology stack, domain experience (fintech, healthtech, e-commerce, SaaS), and seniority. For dedicated team engagements, you interview and approve each team member individually. For managed delivery, we assemble the team and you review CVs and conduct a team introduction call. NDAs, contracts, and background verifications are completed in parallel.

Environment Setup & Access Provisioning

Toolchain and environment setup: client GitHub/GitLab access, Jira/Linear project setup (or integration with your existing PM tool), Slack/Teams channel, VPN configuration, development and staging environment access, monitoring tool access, and any CI/CD pipeline credentials. Security review of access scope — developers have access only to the systems needed for their specific role.

Onboarding Sprint & Knowledge Transfer

For new product development: an architecture planning sprint, technology stack confirmation, and first working prototype or API by end of week 2. For codebase takeover: a code audit, documentation of existing architecture, test coverage baseline, and stabilisation of critical paths before new features begin. The onboarding sprint is deliberately conservative in scope — the goal is process establishment and context transfer, not maximum output.

Sprint Delivery & Weekly Demos

Regular delivery cadence: 2-week sprints with daily standups (in the agreed overlap window), sprint planning, code review, retrospective, and weekly demo to stakeholders. All code through pull request review. Velocity tracked from sprint one. Monthly quality report including deployment frequency, defect rate, MTTR, and sprint velocity vs commitment. Dedicated client success manager for non-technical escalation.

Continuous Improvement & Scale

Quarterly business reviews to assess delivery quality, team fit, SLA performance, and whether to expand or adjust the outsourcing scope. Proactive recommendations on technology upgrades, architecture evolution, and team composition changes as your product scales. Salary benchmarking to retain key team members long-term. Most IT outsourcing engagements at 1Solutions run for 2–5 years.

Client Outcomes

What IT Outsourcing Clients Say

CEOs, IT heads, and data leaders across the UK, AU, and US on outsourcing IT functions to 1Solutions.

★★★★★

We outsourced our entire product engineering function to 1Solutions 3 years ago — a team of 8 (5 developers, 1 QA lead, 1 DevOps, 1 mobile dev). They manage their own sprints, run their own retrospectives, and deliver against our roadmap with minimal management from our side. Product velocity is higher than it was with our previous 6-person in-house team. Total cost is 58% lower.

Alex M.

CEO, SaaS Platform (UK)

★★★★★

We engaged 1Solutions to take over a 4-year-old Laravel/Vue.js application from a vendor who was closing. They completed the code audit in 8 days, documented the entire architecture, and had a maintenance team running within 3 weeks. Zero downtime during the transition. Their P1 SLA (2-hour response, 8-hour resolution) has been met 100% in 18 months.

Sophie R.

Head of IT, Professional Services Firm (AU)

★★★★★

We outsourced our data engineering function to 1Solutions — 2 data engineers and a data scientist. They rebuilt our entire dbt transformation layer, reduced our BigQuery bill by 34%, and shipped our first ML churn model in 9 weeks. The team runs independently from our product engineers and delivers a monthly data roadmap against our analytics objectives.

Nathan K.

VP Data, E-Commerce (US)

Why 1Solutions

Why Outsource IT to 1Solutions

15+ years of IT outsourcing, SLA-backed commitments, full IP ownership, NDA from day one, codebase takeover expertise, 60–70% cost reduction, full-stack coverage, and transparent reporting.

15+ Years IT Outsourcing Experience

Founded in 2008, 1Solutions has 15+ years of IT outsourcing delivery for US, UK, Australian, and Canadian clients. Our processes reflect what actually works in long-term outsourcing relationships — not what looks good in a pitch deck.

SLA-Backed Commitments

All IT outsourcing engagements include documented SLA commitments: sprint delivery percentages, incident response times (P1/P2/P3), communication response times, and code review turnaround. SLA performance is reported monthly against the baseline.

Full IP Ownership

All code, documentation, and deliverables are the exclusive property of the client — explicitly assigned in the contract. We do not retain any licence, usage rights, or portfolio rights to your systems.

NDA From Day One

Mutual NDA signed before any project discussions. All team members sign individual NDAs. Source code stays in client-controlled repositories. Data processing agreements available for GDPR/CCPA compliance.

Codebase Takeover Specialists

We have taken over dozens of applications from previous vendors, in-house teams, and closing providers — in codebases from well-documented to completely undocumented. Our structured takeover process minimises disruption.

60–70% Cost Reduction

IT outsourcing to 1Solutions reduces fully-loaded engineering cost by 60–70% vs equivalent local hires — with no recruitment overhead, employer taxes, benefits, office cost, or hiring delay.

Full-Stack Technology Coverage

Frontend, backend, mobile, cloud, DevOps, QA, AI/ML, data engineering, and e-commerce — covered by specialists, not generalists. One vendor for your entire IT stack rather than managing multiple specialist contractors.

Transparent Reporting

Weekly progress reports, monthly quality metrics (velocity, defect rate, MTTR), quarterly business reviews, and full access to your team through your communication tools — no black-box delivery.

Discuss Your IT Outsourcing Needs

Share the IT functions you want to outsource, your technology stack, current team and system state, and SLA requirements — we will propose the right engagement model and team composition within 24–48 hours.

✓

Proposal with team composition and SLAs within 24–48 hours

✓

NDA signed before any project discussions

✓

All IP exclusively assigned to your company in the contract

✓

15+ years IT outsourcing — US, UK, AU, CA clients

✓

Codebase takeover specialists — no disruption during transition

Tell Us About Your IT Outsourcing Needs

FAQ

IT Outsourcing Services — FAQ

What IT functions can be outsourced, differences from staff augmentation, quality assurance, SLA commitments, IP protection, codebase takeover, and cost advantages.

Software application development (web, mobile, SaaS), cloud infrastructure management (AWS/Azure/GCP), QA and testing, DevOps engineering, application maintenance and support, AI/ML engineering, data engineering and analytics, e-commerce development, and legacy system modernisation.

Staff augmentation: you manage individual developers directly, embedded in your team. IT outsourcing: 1Solutions manages the team and takes delivery accountability. You interact through a project manager or technical lead, not managing individuals. Outsourcing suits companies without engineering management capacity; augmentation suits companies with strong in-house engineering management.

Pre-vetted engineers (coding assessments + communication evaluations), mandatory PR code reviews, automated CI/CD test gates, weekly architecture reviews, monthly quality reports (deployment frequency, defect rate, MTTR, sprint velocity), and SLA commitments with documented response times.

Sprint delivery: 90%+ committed story points per sprint. P1 incident: 2-hour response, 8-hour resolution. P2: 4-hour response, 24-hour resolution. P3: 24-hour response, 5-day resolution. PR review: within 24 business hours. Security patches (critical): within 48 hours. Custom SLAs negotiated per engagement.

Yes — this is one of our most common engagements. We conduct a 1–2 week code audit, document the architecture, add tests for critical paths, stabilise before new features begin, and transition maintenance ownership. We have taken over applications in Node.js, Python, PHP/Laravel, Java, React/Next.js, Ruby on Rails, and .NET.

All code and deliverables are explicitly assigned to the client in the contract. Mutual NDA from day one. All team members sign individual NDAs. Source code stays in client-controlled repositories. Data Processing Agreements available for GDPR/CCPA engagements.

IT outsourcing to 1Solutions costs 60–70% less than equivalent local IT staff in the US or UK. A 6-person outsourced team (3 developers, 1 QA, 1 DevOps, 1 mobile) costs approximately $140,000–$220,000/year all-inclusive through 1Solutions vs $700,000–$1,000,000/year for an equivalent local team in San Francisco or London.

Discovery and team formation: 2–4 weeks. Onboarding sprint: 2 weeks. First full sprint delivery: week 4–6 from contract signing. Application maintenance coverage begins within 2–3 weeks. Fixed-price project kick-off within 1–2 weeks.

Related Services

Related Offshore & IT Services

Offshore development, staff augmentation, cost optimization, virtual CTO, and specialist hire developer services.

Offshore Development Staff Augmentation Cost Optimization Virtual CTO DevOps Services Cloud Migration Hire AI Developer Software Development